
Managing Stress in Behavioral Health:The Power of Resetting the Room with COO Katie Vokes
At Sanford Behavioral Health, we talk a lot about showing up for our patients and each other. Still, the reality is, people don’t walk in the door at 100% every day, especially in behavioral health, where our teams are carrying patient care, operational demands, emotional weight, and everything that happens outside of work. And yet, […]
How Workplace Culture Impacts Patient Outcomes and Staff Satisfaction
A few weeks ago, I had a patient tell me that she was very nervous to come to treatment. She said that once she was here, she found the staff to be compassionate, professional, knowledgeable, and happy.ย The word happy resonated with me because, as the Chief Operating Officer at Sanford Behavioral Health, I have […]