Demystifying Admissions to Addiction Treatment

Sanford Behavioral Health facilities

Left to right, Sanford House at Cherry Street for Women, Sanford West Behavioral Health Campus, and Sanford House at John Street for Men


We understand that making the call to addiction treatment can be daunting for many reasons. Deciding to accept help for a substance use disorder (SUD), eating disorder, or co-occurring mental health condition (or to find support for a loved one), is a brave step. We are here to assist you along the way. Our goal is to demystify addiction treatment and make the process as simple as possible.


Admissions to Treatment – we treat every person individually.

The admissions process is personalized for everyone. We are available to talk if that’s what you want to do. We can discuss your treatment options, both inpatient and outpatient, as well as insurance issues. And we often start a conversation with the words, “Tell me what is going on.” It gets the dialogue started. You can visit our website for more information on Insurance and Payment.


Here is what you can expect when you call the Admissions

 1. We will give you information about our programs:

  • You will speak to one of our admissions specialists, not an impersonal call center. Sanford provides residential, outpatient, and virtual/telehealth options for all our programs. We address substance use disorders (SUDs) and co-occurring or dual diagnoses. This means you have medical or behavioral health concerns, such as anxiety, depression, or high blood pressure, with a SUD.
  • Sanford Comprehensive Treatment for Eating Disorders has a full continuum of care for eating disorders.
  • We are located in Greater Grand Rapids, Michigan, and treat patients from every corner of Michigan and beyond.
  • Our Real Life Recovery Outpatient Center may also be an option for those attending school with work commitments or childcare concerns. Sanford’s telehealth programs provide the same evidence-based practice models from the safety and convenience of home.


Watch Our 2-Minute Introductory Video.


Program highlights include:

  • Detox
  • Residential Treatment
  • Day Programs (PHP)
  • Supportive Housing
  • Intensive Outpatient Programs
  • Outpatient Psychiatry
  • On-site medical management and medication-assissted treatment (MAT)
  • Group, Individual, and Family Therapy
  • Family Education and Alumni Support
  • Long-Term Support for Patients and Families
  • Community Education and Advocacy
  • Personal chef and nutritional education
  • Master’s level therapists and evidence-based practices
  • Physical wellness coaching and training
  • Excursions outside of the property to assist in developing healthy pastimes
  • On-site medical management and medication-assissted treatment (MAT)
  • Treatment in an intentionally non-institutionalized setting
  • Personalized aftercare to help you create a plan for success post-treatment


The entrance to Sanford West Behavioral Health Campus – welcome!

2. We will answer questions about what a “typical day” looks like

3. We verify your insurance benefits for you

We will verify your insurance benefits to provide you with specific out-of-pocket costs before your admission. This way, there are no surprise bills. We aim to make the administrative aspects of going to treatment as seamless as possible. We’ll work with you to figure out your best options. Whether you are privately paying or utilizing regular insurance benefits, we are dedicated to finding affordable treatment solutions. We work with most insurance providers, both in-network and out-of-network, to determine what your policy covers.

4. We schedule your admission

We’re here to schedule your admission and coordinate any detox needs you may have. We will also give you a packing list, so you know what to bring to treatment. A medical and psychiatric assessment is the first step to treatment. Each individual undergoes a thorough medical and psychiatric examination to confirm a diagnosis and develop an individualized treatment plan. Assessments identify the location and level of care within Sanford Behavioral Health’s campus.

Welcome to Sanford Behavioral Health! Your new life in recovery begins now.

Addiction. Eating Disorders. Mental Health 844

Sanford Behavioral Health is licensed and accredited as an addiction, eating disorder, and co-occurring mental health treatment facility, serving all of Michigan and beyond. Each of Sanford’s facilities in Greater Grand Rapids is carefully and diligently crafted to create a welcoming and comforting environment. Sanford is led by a psychiatrist-led team of medical, clinical, and support personnel providing medication-assisted, evidenced-based treatment to residential, outpatient, and telehealth patients. For more information, visit