Demystifying Admissions to Addiction Treatment

admissions to Cherry Street

Nothing to fear – the beautiful entrance-way at Cherry Street for Women…



We understand that making the call to get information about addiction treatment can be a daunting process – for many reasons. Making the decision to accept help for a substance use disorder (SUD), or to find help for a loved one, is a brave step and we are here to assist you along the way. Our goal is to demystify admissions to addiction treatment, and to make the process as simple as possible. .


Admissions to addiction treatment – we treat every person individually

The admissions process is personalized for each prospective client. We are available to just talk, if that’s all you want to do. We can discuss your rehab options, both inpatient and outpatient, as well as insurance issues. And we often start a conversation with the words, ‘Tell me what’s going on.’ It gets the dialogue started. Feel free to visit our website for more information – Insurance and Payment.


Here is what you can expect when you call Admissions

I. We’ll give you information about our programs and answer any questions you might have.

  • You will be speaking to one of our admissions specialists (not an impersonal call center). Sanford provides Residential, Outpatient, and Virtual/Telehealth Programs. We address substance use disorders (SUDs) as well as dual diagnosis. “Dual diagnosis” means you have other behavioral health concerns, such as anxiety or depression, together with an SUD.


  • We are located in the historic Heritage Hill district of Grand Rapids, Michigan. We are here to help you arrive safely from wherever you hail. And we would be happy to schedule a tour (if coronavirus regulations allow) of Sanford House at Cherry Street for Women or Sanford House at John Street for Men, so you can get acquainted with our residential programs in person.


  • Our state of the art Sanford Outpatient Center may also be an option for those who are able to attend the outpatient program while living at home. The Sanford Outpatient Center schedule is geared toward those who are attending school, have work commitments or childcare concerns. Sanford’s telehealth programs provide the same evidence-based practice models, from the safety and convenience of home.


Some of our program highlights include:

  • High quality nutrition provided by our personal chef
  • Master’s level therapists and evidence-based practices
  • Physical wellness coaching and training
  • Weekly excursions outside of the property to assist in developing healthy pastimes
  • On-site medical care to assist with any ongoing needs
  • Treatment in an intentionally non-institutionalized setting
  • Personalized aftercare to help you create a plan for success post treatment


The entrance to Sanford West Behavioral Health Campus – welcome!

II. In Admissions, we will talk about your options for addiction treatment

Our Inpatient, or Residential Program allows our patients to spend time in a safe setting away from emotional triggers and the temptation to use. It also provides uninterrupted focus on addiction education and treatment.


Our Day Program and Intensive Outpatient Program (IOP) are designed for those who are balancing sobriety and everyday life. They also assist alumnae in their transition out of residential treatment. The goal of outpatient treatment is to help clients strengthen their ability to handle events and interactions, healthily manage cravings, and offer insight from peers in early recovery.


admitted to outpatient group room

The large group room at Sanford Outpatient Center


III. We talk about what a “typical” day in treatment looks like

Our programs are small in size. Only 10 beds at Sanford House at Cherry Street for Women and 20 beds at John Street for Men. Outpatient classes hold a maximum of 10 people, including facilitator. Because of this, we are able to provide an extremely high level of care. We also manage your individual treatment plan to fit specific needs.


A new day begins at Sanford House at Cherry Street for Women…

IV. And verify your insurance benefits for you

We will verify your insurance benefits in order to provide you with specific out-of-pocket costs, prior to your admission. This way, there are no surprise bills. We participate with most private insurance. And insurance should cover most, if not all, of your treatment costs. We also participate on an out-of-network basis with a wide variety of providers.


V. We schedule your admission

We’re here to schedule your admission and coordinate any detox needs you may have. We will also provide you with a packing list, so you know what to bring to treatment. If detox is your first stop, we can help you coordinate.


Welcome to Sanford Behavioral Health

Welcome to Sanford! We will meet you at one of the houses, outpatient facility, or Sanford West for your scheduled admission. During the admission process, we will complete your paperwork, collect your payment and get you settled in your room (and introduce you to your roommate).

This is where admissions to addiction treatment and your new life begins


admissions to addiction treatment front door John Street

Come in… the front door of John Street for Men…


Sanford House Addiction Treatment Centers

Founded in 2015, Sanford Behavioral Health is licensed and accredited as a substance use disorder, eating disorder, and co-occurring mental health treatment facility, serving the state of Michigan and beyond. Each of Sanford’s five facilities in Greater Grand Rapids, is carefully and diligently crafted to create a welcoming and comforting environment. Sanford is led by a growing team of medical, clinical, and support personnel providing medication-assisted, evidenced-based treatment to residential, outpatient and telehealth patients. For more information, visit