Clinical Manager – Eating Disorder

Job Summary

The role of the Clinical Manager is to maintain responsibility for all administrative aspects of the clinical facility, oversees the performance of assigned staff through mentoring, redirecting and discipline, and provides appropriate clinical care to clients. This role provides support and training on case files, facilitates weekly client reviews, and aids in the overview of clinical documentation, weekly program schedules, and treatment services.

Role and Responsibilities

• Provides leadership in the development and implementation of PHP and residential clinical programs.
• Provides support in recruiting, training, and ongoing supervision of primary therapists, recreational therapists, and the dieticians.
• Provides support for carrying out overall clinical programing and adherence to rules, local, state and accreditation regulations and standards.
• Collaborates with the executive leadership team around program expansion and development efforts.
• Provides onboarding/initial training for direct report staff and assists with training other staff, as needed.
• Provides individual, family, and group therapy, with a minimum of 20 billable hours per week.
• Oversees all clinical and treatment services; provides formal and informal direction to assigned clinicians/interns and assists with developing and conducting clinical programming.
• Devises instructional strategies to accommodate needs of clinical therapists while promoting an environment that facilitates innovation, creative solutions, and empowerment.
• Develops and oversees weekly program schedules at the assigned job location to ensure group session coverage.
• Serves as a leader on a multi-disciplinary team.
• Participates in staff development and training, including staff meetings, in-service trainings, advanced skill workshops, and continuing education.
• Participates in efforts to provide education in the larger community to raise knowledge and awareness about eating disorders.
• Promotes a positive and supportive work environment that is aligned with the company’s core values.
• Works with leadership and employees on ways to strengthen and sustain coordination and collaboration between departments.
• Works with leadership on improving and maintaining communication systems.
• Develops/refines behavioral protocols to ensure consistency in treatment planning.
• Updates and revises policies and procedures, as requested by leadership.
• Reviews program needs and tracks/monitors service implementation to assist executive leadership in ensuring high quality, effective, compliant, patient-centered service delivery that is aligned with organization’s mission.
• Stays up-to-date date on professional licenses and all necessary continuing education and supervision, as required.
• Works with the location’s clinicians to ensure appropriate transitions through all levels of care (LOC).
• Provides guidance and approval of behavioral contracts issued to client by the location’s clinicians.
• Participates in and helps facilitate interviews for potential clinical/intern candidates at the assigned job location.
• Conducts annual performance evaluations for all direct reports and works with staff to establish annual performance goals.
• Observes staff conducting groups and/or individual sessions to assist in mentoring and training.
• Ensures organization’s treatment philosophy is cohesively presented throughout the program.
• Helps to ensure clinical team’s compliance with HIPAA and CARF or other regulatory agencies as well as insurance standards of care.
• Troubleshoots challenges/crises in the patient milieu.
• Collaborates with leadership in providing debriefing/support for patient milieu, primary treatment teams, and floor staff following a crisis.
• As necessary, works with the HR department to address staffing needs, concerns, and other employment related concerns.
• Participates in staff development and training, including staff meetings, in-service trainings and annual trainings required by Sanford Behavioral Health on a timely basis.
• Ensures that all documentation of services is completed within 24 hours of services being rendered.
• Assigns new admissions to primary therapists.
• Adheres to established Code of Ethics, Standards of Practice, Patient Centered Philosophy and employee handbook.
• Possess a positive attitude to enhance a cooperative and energetic work environment.
• Actively engages with the milieu during non-therapeutic hours, as necessary.
• Provides supervision and support to clients by participating in meals and snack, as needed.
• Performs other duties as assigned.

Qualifications and Education Requirements

• Master’s Degree in Social Work, Marriage and Family Therapist, Mental Health Counseling, and/or Clinical Psychology, required.
• LCSW, LPC, LMHC, LMFT, LLP or similar licensure in the state of Michigan, required.
• Minimum of five (5) years of direct patient care experience working in an eating disorder treatment setting, preferred.
• 2+ years of prior supervisorial responsibilities, required.
• Experience working in a residential treatment setting, preferred.

 Knowledge/skills/abilities

• Able to work within a team setting and create an environment where all are valued and work together cohesively.
• Must be able to respond appropriately to feedback and suggestions.
• Must create an environment of respect for all persons.
• Must be able to make appropriate decisions by getting input from all members that may be affected.
• Able to acknowledge successes and address challenges as learning opportunities.
• Must be able to mentor members to increase knowledge and skills.
• Must be able to multi-task and address needs of all members/departments.
• Must be able to stay organized, even in high stress situations.
• Must be self-motivated who demonstrates initiative, time management and organizational capabilities. Must be able to multi-task and appropriately handle overlapping commitments and deadlines.
• Must have training in Emotion Focused Family Therapy.
• Training and Knowledge in health at Every Size and Intuitive Eating Principles.
• Possess leadership skills with a high emphasis on ability to mentor others.
• Must have analytical skills and creative problem-solving skills.
• Ability to work within a team setting and create an environment where all are valued and work together cohesively.
• Oral and written communication skills with the ability to interact with different levels within the organization as well as different types of clients.
• Demonstrates professional behavior reflective of Sanford’s Mission Statement, Philosophy, and Values.
• Must be able to relate well to all kinds of people both inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Physical Requirements

• Periods of sitting at a desk and working on a computer. (5+ hours)
• Prolonged periods of standing and walking may be required (1-3 hours).
• Must be able to lift 35 lbs.
• Must be able to adapt to the physical demands of lifting clients, bending, stooping, and stretching with or without assistance.
• Must be able to perform repetitive tasks such as typing for extended periods of time.
• Must be able to clearly express and exchange ideas by means of spoken word to impart oral information to employees or others accurately or quickly, engaging in sometimes lengthy conversations or presentations.
• Must be able to ascend and descend stairs daily.
• Must be able to seize, hold, grasp, turn or otherwise work with your hand or hands.
• Must be able to perceive sound by ear to interpret oral information from employees or others accurately or quickly.

ADA Disclaimer

The employee must be able to perform the essential functions of the position adequately.  If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All requests must be made to the Human Resource Department in writing.